Last Updated: May 10, 2024

Privacy Policy

The privacy policy ("Policy") describes how Lab Ready collects, uses, and shares information about you when you use and make purchases from our website. By using our custom-made products, you agree to the collection and use of information in accordance with the Policy.

Information We Collect

We collect information that you provide directly to us when you:

  • Sign up for our newsletter or create an account
  • Place an order for our products
  • Contact us with questions or provide feedback

The types of information we may collect include:

  • Your name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed over secure payment processors)

We also automatically collect some information about your device and how you access our website, including:

  • IP address
  • Browser type
  • Operating system
  • Referral URLs
  • Pages viewed
  • Time spent on pages

How We Use Information

We use the information we collect to:

  • Fulfill orders and manage transactions
  • Send you promotional materials
  • Communicate updates about our website or inquiries
  • Improve and maintain our website
  • Analyze trends and customer behavior
  • Manage account information

We are committed to protecting your information and do not sell it to third parties. However, we may share your information with third-party service providers that help us operate our business, including:

  • Payment processing
  • Shipping and fulfillment
  • Data analysis
  • Marketing services

These third parties are authorized to use your information only as necessary to provide these services to us.

Security

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access.

Changes to This Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the "Last Updated" date at the top of this Policy. In some cases, we may provide you with additional notice by email or by posting a prominent notice on our website.

Contact Us

If you have any questions about this Policy, please contact us at charlie@lab-ready.com.

Upload Your CAD Today

Accelerate your next orthopedic project with our expert support.

Lab-Ready Support
Hello! I'm your Lab-Ready assistant. I can provide basic information about Lab Ready or help with design related information such as thread dimensions, press fit details, material properties, etc. How can I help?